SPAWAR Responds to Fleet Needs, Develops Data Sharing Capability

By Andrea Houck, Space and Naval Warfare Systems Command Public Affairs

SAN DIEGO (NNS) -- The Space and Naval Warfare Systems Command (SPAWAR) responded to the fleet's needs and launched a website Nov. 30 for increasing product data availability, accuracy and accessibility.

The SPAWAR Acquisition Integrated Logistics Online Repository, known as SAILOR 2.0, was developed in response to fleet feedback about their inability to access current hardware and software configurations, and that their relevant product support documents were difficult to find and even acquire after systems had been installed.

"The SAILOR 2.0 team designed and created an easy to use Command, Control, Communications, Computers and Intelligence (C4I) enterprise tool that addresses the core issues in helping the fleet gain access to critical documents and configuration files for their C4I products on demand," said Margaret Fellenbaum, SPAWAR's technical director of product data management.

SAILOR 2.0 also allows the fleet to exchange technical knowledge with subject matter experts through its blogs and technical exchange forum, which increases response time and transparency.

"SAILOR 2.0 is a critical and invaluable tool for the fleet," said Chief Warrant Officer Michael Bush, commander, Naval Air Forces/N6, Network Requirements.

"The fact that it offers one-stop shopping, tailored specifically for each ship, is a major breakthrough. It will do more than just benefit the ships but will make the Type commander's job easier."

SPAWAR's Fleet and Logistics Readiness competency worked with the Program Executive Office C4I to architect a solution to deploy critical logistics, configuration files, and technical documentation enterprise-wide and provide a single point of entry to retrieve system support information for nearly 40 programs of record.

As part of this critical tool, SAILOR 2.0 provides all the documentation tools necessary to properly operate and maintain equipment and software so the fleet can improve system performance and support. This translates to increased fleet readiness, reduces total ownership costs and improves information sharing.

SAILOR 2.0 makes it easier for the fleet to meet its mission and achieve operational excellence.

SAILOR 2.0 improves effectiveness by delivering the following requirements:

•Provide the fleet with a self-help capability, reducing distance support and onsite support requirements

•Deliver real time access and updates of system-specific configuration, final issue technical and logistics documents, the latest security updates and baseline templates

•Deploy interactive electronic technical manuals in their native XML format, significantly reducing distribution time and reducing the cost of compact disk production and postage

•Minimize system downtime and troubleshooting time for support agents by providing the fleet a mechanism to exchange technical knowledge with SMEs through its blogs and technical exchange forum

•Reduce the need for onsite technical visits

•Diminish technical documentation hard copy production and delivery to shipboard users

•Decrease help desk infrastructure support for technical documentation issues

Team SPAWAR's SAILOR 2.0 deployment team will continue to provide the most technologically advanced data sharing capabilities to the fleet.