Why Email's Days Are Numbered

June 13, 2011

Facebooking at work may be a no-no, but more and more companies are encouraging their employees to chat, post and comment via enterprise social software, or ESS. These collaboration platforms – including Cisco Quad, Yammer, Jive, Traction Software, Socialtext, SocialCast, Salesforce.com Chatter, WizeHive and dozens of others – allow employees to discuss ideas, share documents, post news and ask questions with one another via posts, chats, microblogs and forums. Some of these applications, such as Cisco Quad, also include VoIP capabilities to enable real-time voice and video conferencing, as well as mobile apps to allow employees to collaborate while on the move.
But beyond the buzz, does ESS really help companies improve employee productivity and improve the bottom line?

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Contributed by Bob Johnson's Computer Stuff